First time at this Red Robin. Arrived at 11:35 on a Friday for lunch. The place was hopping. Really good sign.
I was seated within 3 minutes but was led to the bar area. Nervous since you often get poor service there. The bartender took my order 5 mins later: Burning Love Burger and a coke.
My drink arrived quickly of course but lunch didn't arrive until 17 minutes later. I cut my burger in half like always but that was a mistake: they had broken the patty into three pieces, so now I had numerous pieces. Every time I tried to take a bite, it fell apart. I ended up eating my burger with a knife and fork which wasn't as appetizing.
My service really fell apart too. Since he was the bartender, the only other time I saw him was when he gave me the bill.
For a burger, which was in three pieces, fries and a coke, with no service, to cost me $12 plus tip, I'll go elsewhere.