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  • This location doesn't deserve a star but how else could I write this review. I placed a to go order at 9:24pm and she told me it would be 20 mins because I ordered extra crispy wings. I walked in a little after 9:30 to pay. Wait some more...The host comes back to the front after a while and I asked her how much longer because it's been over 20 mins. She disappears again. By this time one of the captains comes up and says my food should be out shortly. I said how long because it's almost 10:00 and I was getting irritated and it doesn't take this long to fry chicken. I said if my isn't out by 10 bring the manager so I can get a refund. The manager finally walks out with my food and I'm explaining to him the situation and he said we wanted to make sure your order was right. I said she told me 20 mins and I'm here 20 mins after the time she said it was gonna be ready. I said it doesn't take 40 mins to fry chicken. The manager then says do you want this food or not. Wow! Really??!! Is this how we talk to a paying customer. I took my food and told him to have a good night because I was in shocked he asked me that. He didn't try to fix the situation or apologize. Nothing! If these are the people you want running your business you don't have to worry about me spending my money here again. I will notifying corporate of this nonsense. To top it off my order wasn't right. Thank you for wasting my time.
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