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| - I said all right after reading a couple of the better reviews... I don't need hand holding and I am not high maintenance. I called for a small tile job in a low end rental property. The first call went great. After that, completely and utterly downhill. Unprofessional, unethical, and disorganized. Scheduled for measurements (which I paid $50.00 for), guy didn't show up. Called, Marie said she forgot to tell him about it. Re-scheduled. Guy went and took measurements. Was supposed to get a bid the next day, in the morning. Called, Marie was behind. No bid. Called later in the day. No answer. Texted Marie. Said she would have it soon. Evening, no bid. Called. Marie said she was working on it, gave me a deal on my tile. Um, wrong tile. Marie texted me a bid. Measurements were over 100 sq. ft higher than what I had measured, not including the extra 10% of tile needing to be ordered. The next day, I finally got the bid. Called several times throughout the day, no answer. Next day, called again. Finally someone answers. Marie is out of the country, she has no idea what is going on, has to find my paperwork and will call me back. At this point, I threw in the towel and decided I didn't trust them to actually put in the tile and do a decent job. I called someone else to install, figured at minimum I could still get the tile from them, the prices were good. The new installer told me to go to Floor and Decor, prices were better. Service was better. Done and Done. Went to Floor and Decor, picked out tile at $.16 cheaper per sq. ft, bigger selection, better tile. New installer at the house now laying new floor. Done and done. You are welcome AZ Discount Flooring for my $50.00. Lesson learned. What a headache.
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