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  • My family and I have been fans of this Native location for years now, but after our past couple of visits, I'm not sure if we'll be back again. Last week, the female hostess treated us "fair," but nothing too bad to complain about. During our dinner, we accidentally spilled a drink on our table, and as we tried to clean up our mess, a female worker saw what happened and walked right on by, acting as if she did not see anything. That is not customer service. We eventually flagged down a different worker, who we asked for a towel to clean the mess, she brought us a towel and we cleaned our table. Just as we finished, the party behind us spilled a drink also, so we handed them our towel as a kind gesture. Just then the same girl walked by, saw what happened to them also, and did not have the courtesy to ask what she could do. Okay, we will give Native another chance next time... Today, my mother and I went to Native for dinner. As we walked in, the hostess was blatantly unfriendly and unorganized. We told her we wanted a booth, and she said okay. We then sat down and waited for a couple of minutes until my mother noticed that newcomers were being sat down, despite the fact that we were there first. My mom then walked over and asked the female hostess if she took our party name to be seated. She replied, "yes." My mother then asked what the party name was. She replied, "Dan." My mother said no that is not our name, and the female then asked what our party name was. Who knows where the name "Dan" came from. The bottom line is that they were unprofessional, and not only that, but she was very snotty and rude. My mother worked in customer service for 18 years, and knows that any worker should take their job as serious as possible. It's a shame that businesses hire poor employees, whom ruin the experience of the business itself for customers. Hope this helps, and wish you all luck on your next visit to Native. God Bless!
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