The service is great, so I have no problems there. Always super friendly, and helpful, and usually pretty fast as well. What doesn't make any sense is how boring the menu is. Besides the actual panini sandwiches, there really is nothing special at all. Mediocre bar food with a sub par menu. The actual building is great, and there is an awesome deck to hang out on during warm months to enjoy a drink with friends, but if you are expecting a high end meal, I would go somewhere else.