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  • New to Surprise with much to offer in the way of Boba, teas, coffee, smoothies, slushes, and old fashioned ice cream cones(which you pay 10cents extra). The products are all good, however, the service has lots of kinks. The person taking your order enters it on the register, writes on an individual cup the name of your choice e.g. Peach slush or iced tea with boba and then hands it over to the person making the drinks. Very long, inefficient process. In the meantime a line is forming and people are getting impatient as they maybe on a work break and have time constraints. Several people left for this reason. If this business wants to succeed, they need a better method of servicing the consumer. Good luck.
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