Considering that this was going to be my first ever facial treatment done..I was extremely anxious and nervous. Anna not only educated me on facial treatments available but recommended the best one for me based on my skin type, skin condition and reasonable expectations after treatment. I had a Skin Resurfacing treatment done. From start to finish, Anna walked me thru every single step of the treatment..which made me feel completely relaxed. Even the few days after my treatment every step of the process she explained afterwards was accurate. I was extremely satisfied with my results and experience that I returned for a Microdermabrasion. Once again, fully informed from start to finish and the experience was very pleasant and relaxing. Looking forward to my second Skin Resurfacing treatment.