The new owner of a year or so has done what is proper and just! My ski jackets and paint for lost and his dealing with the problem was perfect. He was professional and prompt and always keep me in the loop. Never did I think he would screw me and he just stood up and did the right thing. Refreshing to see someone makes a problem go away instead of get bigger. By making the fix to the problem right he showed me that this is a good company to deal with. The norm would not have done me right and I'd still have a problem or I'd have to compromise on some way. Thanks for being upstanding and honest, values our world need more of!