I want to like this place. I really do. The servers are sweet. Occasionally the food is really good. IF you can stand to wait a ridiculous amount of time for your food. This week we waited over 40 minutes for two bowls of pho. The woman in the kitchen kept shooting us dirty looks because apparently out order was getting in the way of her leaning on the wall.
It's even worse with groups. Last time we made the mistake of going with more than two people, it took almost 2 hours to feed eight people. Half the table didn't have food for the first hour. This is common.
I'm sorry, but if you don't know how to expedite service properly or grasp the concept of working on more than one order at a time, do not open a restaurant! It's so simple! Look up Mise En Place and embrace it!
So, I'd you have a few hours to kill, by all means give it a try. Otherwise, go over to Pho Phoenix at College and Sheridan.