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  • Sandwich was expensive without any real leg up over the competition. Products slopped out of the sandwich when I tried to pick it up on both sides. Staff seemed somewhat listless and uncommunicative past their minimum requirement, which tells me they're probably underpayed, overworked, under-appreciated. Women were operating the registers while minorities made the food. Checked the website; upper management is all white men. I see a pattern here. I have gone to two Firehouse sub locations, both in Madison, and each time I find myself asking "Why did I go here? Oh yeah, I'm pressed for time and this place is on the way," and then I endeavor to not go back. Edit: I checked what firehouse pays hourly @ the register and food prep - I now understand where the minimum effort comes from; it reflects the unsustainable wage they pay their workforce whilst donating thousands to firefighter and law enforcement-related charities.
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