good food ...HORRENDOUS SERVICE!
We put in an order (with $100 down payment) a week in advance to cater for 25 people for our sons baptism. We had asked for the food for 1130am, but were told they dont open until 12pm noon, so that's the earliest they could provide the food. No problem! Come the day of the event, my husband went there at 12pm, to find them JUST turning on the lights. The lady at the cash told us there was no order... after some back and forth and blaming between her and someone in the back, they finally asked us to give us 20 min. STILL we were ok with it, we needed to feed our guests after all. Then we were told, "but the bake will be about 40 min" - by that time our lunch would almost be over! We were so upset, and all t hey said they would do is give us 2 extra bake. wow, thank you! We used to be regulars here. Between us and our guests who we explained everything to, we will NEVER order from here again and neither will our guests. There are so many good jerk spots around toronto that we dont need to support a business with literally ZERO customer service.