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| - Truly the worst customer service I have ever experienced. The employees walked around aimlessly, never smiled, talked extremely quietly unless they were discussing sports between themselves, and treated my guest and I horribly. I even tried to thank them at the end of the night as we were leaving and they completely ignored me. I suppose they were very busy watching the TV they have in the corner.
I contacted Pita Pit corporate about this, who forwarded my very detailed explanation of what happened to the franchise owners at this specific location. Dennis Manning, co-owner of this location, responded by dismissing my comments due to my admission that the food was good. He assumed, "based on my timeline" that my food was created within 5 minutes of the time I ordered it and that somehow makes the horrible visit perfectly fine in his mind? He proceeded to bash me for saying that I felt uncomfortable based on what he calls the employee's "poor interpersonal skills". What a disgusting attitude to have toward an honest guest.
The place was extremely dirty with tables askew, wrappers everywhere, and dirt all over the tables.
I am absolutely certain that a different Pita Pit would be good, but this one is awful. The food was good, and the idea behind the Pita Pit itself is great too, but the fact that the employee walked over to the register and blankly stared at me with all-but a scowl when I initially entered was ridiculous.
I wish I had never gone here. The employees made me and my guest feel more than just uncomfortable. They made me feel 100% unwelcome. It left a terrible taste in my mouth.
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