Broken spring. Read Trish's review for OTHER place, called Mastercraft instead. Polite. Came next day at 8am, early! Gave quote over phone and NO FEEs or hidden charges. STUART was very cool and explained everything I need to know to maintain my door.
Quick, Inexpensive service and no Bullsh*t. I will use them again.
This place is the NICKELBACK of Garage door services:)