I happened on this bank when I was in a crunch and needed to cash some bonds to head to Australia (the tickets were booked and I was leaving on the Monday - I went in on the Friday - eeeekkkk). Turns out they were premium bonds, and they were only cash-able in December....but Debbie Matthews saved the day! She set me up with a line of credit and I was off on my trip with out a hitch.
Since then Debbie has helped me in many financial situations and the other staff members are amazing to deal with, and very funny actually.
National Bank just moved to their new chi-chi location in the new development off Bayview Ave. It's much more modern then their old location, and their hours have improved to serve their customers better.
If you need a mortgage, go see Debbie...tell her the crazy red head Lindsey sent you.