Placed an online order earlier today for their two chicken sandwiches for $6.99 deal, a combo upgrade with an upgrade to a large fries and gravy. Even though I placed it online and drove there myself to pick it up, it still took some time. Understandable being how there were only two workers and I saw that one went on a delivery at that time. However, the worker still got my order wrong. Gave me the combo sized fries even though I paid for a large upgrade-- luckily I caught that and told him. I didn't think to check the sandwiches but I should've before I left-- I ordered a Smiley Sandwich and instead got a Wing on a Bun (when you choose Dry Cajun it's pretty plain). The chicken in the Caesar Sandwich was pretty dry.
Disappointed that this is the second time that they have gotten my order wrong and I don't even think that it is worth calling them back to complain. This establishment really needs to provide proper training for rushes so that their workers won't feel overwhelmed and mess up their clientele's orders. Also, they should teach their workers to double check the order receipts.
The only reasons why I gave this place two stars are because even though the wait was way too long, the man behind the counter was polite and the fries were good. I'm at a standstill whether I would come back to eat here seeing how they got my last two orders wrong. It's a shame that I know that the food can be flavorful but the quality of their service affects that.