Went here to eat tonight for dinner. Our fault for coming right in the middle of dinner rush but didn't think the wait would be too bad as we sat in the bar area. It took a good 15 minutes before we were acknowledged. The olive oil without our bread was the first red flag. More than 5 minutes later possibly more our bread came. Our drinks arrived 20 minutes after that. We were there a good hour before we actually got our entrees and the icing on the cake were the people who sat down behind us a good 30-40 minutes after we arrived got their food first. We ordered fettuccine Alfredo and pasta Milano. The waiter asked if we would like Parmesan and I stupidly said yes. I watched him go to get it but also watched him stop at two other tables and do other things in the process. A manager came over apologizing because he understood we waited so long for our food. I can only assume our food was sitting the pass forever before the waiter brought it to us. And the manager took less time to go get Parmesan but by the time he got back, our waiter finally remembered to come back with it. Again, I understand that they were busy and I know they are running around constantly but this was ridiculous. It just seemed like our waiter wasn't too concerned with how long we were waiting. Two stars for the manager caring more. The people sitting at the actual bar were getting better service!!
Update 5/14: just found out that this place has closed.