Horrible service, horrible customer care, liars. There is no point in shopping here. Take your business to Saks, they actually appreciate the customers that they have.
They lost a pair of shoes that i purchased from them that were supposed to be sent in for repairs that would take a week. They lied to me that they were being repaired and would be ready in a week. At the end of that week they called and said the shoes were found and now being sent in for repairs and would be ready in another week. 3 weeks later, i still don't have the shoes and the person in charge of them has gone on vacation.