Always enjoy hanging out here and bringing my family to come here. Tonight Monday, being football Monday, was pretty busy. The server was more attentive to a party of 8 with elderly people sitting there then my son and I. I happen to know the manager and have worked with him in the past so the server was unaware of this relationship I've had. I had ordered mozzarella sticks after my entree and of course they came out before my entree which was fine... but my entree came out with the manager because it was sitting in the window under the heat lamp . The bun on my son's burger was like a rock so he had to replace the bun, my son was hungry so he started to eat his burger. The server did check a couple times but was unaware of the situation because she didn't deliver the food...she would have been more been aware that the bun was hard as a rock.
The bill came and I had change coming which was $16.25 from a $40 bill, the server took it upon herself to keep the change... what does a quarter mean? Its not a big deal, but if I ask for change back you give me All the change back! So I gave her a less of a tip because she took it upon herself to keep the quarter. Change means change, don't keep quarter for yourself. You just screwed yourself out of more money because I'm a 20% tipper. I have worked in the industry for 25 plus years and I always give the customer back the coin change regardless of is a simple penny or a complete amount of change. Today's society with kids working behind tables and waiting on people pisses me off of the fax it entitlement does not mean you get to keep my loose change. Return the loose change to the table if then the gas gives you the change as a tip oh well you get the change and the bills but don't keep it just because you don't have a coin on you. Bring a proper bank to work.