I'm not sure where Cloey K lives, but it's definitely not the Pillars at Scottsdale. This place is just short of a dump. People leave their trash everywhere, the roads are pothole ridden and what the hell gym is she going too??? That thing went up in flames a few months ago and hasn't opened since. And maintenance 24 hours??? Yea right. If you call the office you will talk to someone who just started working there (they have turn over like nobodies business) and likely not get a ticket raised. I asked for the lights to be replaced outside my unit last week and I'm still using my iPhone flashlight to find the key hole at night. If you try and log into the Pillar website, you may or may not find the button for maintenance issues up and running. And one final thing, the gate in this "gated community" hasn't been shut in about a year. I've been here almost two years and I'm leaving before my lease is up because I just can't take it anymore. What am i paying for? The "luxury amenities"? Please. You can keep your concierge service; they wouldn't know how to make a reservation, let alone a recommendation for some place to eat.