I WISH I COULD GIVE NEGATIVE STARS.
These clowns towed our vehicle to Pep Boys yesterday for repairs. Pep Boys actually called this company to tow the vehicle to their location - apparently on their list of vendors. Not only did the person who came to tow our car smear grease all over the inside of the driver's door, but stole money from the car as well - about $10.00 in quarters that were in the ashtray. I guess since their name is "Charity" he assumed he could take it. He also lowered the ramp partially onto the sidewalk rather than to the street, which there was plenty of room to do. I guess that doesn't make that much difference, but a professional this man was not.
We called to let the owner of Charity know and he was so rude. He refused to apologize and was basically, like "so what?" and then refused to discuss it further, hence this review. We have already called Pep Boys to let them know what a rip off this company is and how they literally ripped us off. I'm going to copy and paste this to their Facebook page now too. Oh how a simple apology would have been nice to have. It makes no difference now.