The staff there appear to be (a) exhausted (b) unhappy (c) miserable and (d) dissatisfied and it is reflected in the service. I went there today for the first time ---- and never again. Call me "common" for appreciating the non-designer coffee places I generally frequent, but I can live without miseries not to mention the customers, many of whom were nasty/pushy themselves (maybe that's why the staff is unhappy).