I really hate leaving bad reviews but at the end of the day this was just a big ol' disappointment for all three parties that dined.
Service was great - our server was very nice and wanted to make sure everything was good.
Our meals were just bad. We started with the small kale salad, which I love but it was really over dressed this go around. Then all got the Pad Thai because our one friend said she had it (at the phx location) and said it was great. We all got our bowls and the rice noodles were not cooked and still stiff. Our waitress was nice enough and asked the kitchen to redo our dishes. Our one friend just hated the dish entirely and asked to get a burger instead (which turned out terrible as well) but the burger came out overcooked and missing ingredients. My friend gets this burger all the time so she was pretty bummed but didn't want to complain a second time. Plus we were just hungry. Our new bowls came out, this time very cooked noodles like mush almost. I have to say this is definitely not your traditional pad thai but that being said its just doesn't work. The flavor combination along with the texture of the vegetables used was just off. I ate my tofu and called it a day on that dish. My other friend was just so hungry she ate it but didn't like it at all.
We will stick to the Phoenix location and call it a day.