Went there a week ago on my way to work. About 7-10 people waiting around in the cafe area, and I was the only one at the register. Guy walked by me and muttered "this place is miserable" when he went over to pick up his two smoothies that the EMPLOYEE - on her CELL PHONE to her ear- placed on the counter, without calling out the order.. good thing we can guess which smoothies are ours, right?
So after a few minutes of standing at the register, same girl comes up and takes my order, but as if I'm a nuisance lol i order a pomegranate plunge and she stops me mid order and says "why is everyone ordering that? I kid you not the last 30 smoothies I made were pomegranate plunge. it's getting really annoying".... I stood there in shock by her reaction for a minute before I handed her my money debating whether I should just walk out.
I think it's time to get rid of some employees.