| rev:text
| - Went this past Saturday night and had a very weird experience --
I stepped in after work and placed my order for takeout (2 veggie bibimbaps) and a shot of Baileys while I wait for the food, to smooth out the edge from the day. I asked if I could get hot sauce stirred in with the bibimbap, but the girl said no and that they would put it on the side to better control the spiciness. Ok, fair enough. I then noticed the cooks plating fries and drizzling them with sauce. So I asked where I could find that dish on the menu. The girl at the counter said they are free and accompany drink orders. So I asked her how much it would cost to add a side of fries to my order. She asked the cook and the cook smiled and said they'd be free. I was grateful and asked the girl if they could put the sauce they drizzled on the fries, on the side.
So the girl rang up my order and presented me my bill. When I looked it over, I saw that she had charged $0.04 for the shot of Baileys. I showed her the error, she apologized profusely, thanked me and rang it up on the machine - I paid for it, making sure to to tip well (over 20%). I then realized that the amount she charged me was the same as the amount in the erroneous bill she first presented, and did not include the cost for the Baileys shot.
So I told her again that the cost for the Baileys shot was missing. She apologized again profusely and I paid for the shot with tip.
I waited for a bit and when the order was almost complete, the girl at the counter got my attention to tell me that they had put the sauce on the fries, and not on the side like I had requested. So I asked if it would be possible to get a new batch with the sauce on the side. When the girl informed the cooks, they seemed so pissed, which I could understand because they were giving them for free, but on the other hand, I made sure to give them a generous tip for this and really, why serve someone something free if it's not agreeable to the person eating it?
I asked the girl if they were angry and she just giggled and said no. But I'm thinking you don't necessarily need to speak the language to know if someone is pissed.
The girl at the counter seemed sweet, but tried too hard to pass off as sweet rather than do her job correctly, error after error... which I think caused a string of inconveniences for myself and the cooks. The whole thing left a bad taste in my mouth. I'm not sure I'd go back again.
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