Manager Jason gave me a hard time. Brought my battery in after testing everything else to ensure the battery was bad. Jason hooked up a battery tester and said he couldn't tell if it was bad I would have to wait an hour and a half. I told him I couldn't wait that long I know the battery is dead can I please have a new one, it is still under warranty. Jason told me no no matter how much I persisted. Jason had no compassion and does not care about his customers. Reading other reviews I see I am not the first one he has done this to. Go to another store and avoid this store like the plague.