The check-in process was easy. The location is great, close to plentiful options for food and drink. The bed was comfortable. The room was clean. My bathroom was clean and the shampoo replaced each day. The TV worked. There was no in-room safe, and no room service from what I could tell.
The hotel is steps away from University of Pittsburgh and not far from Carnegie Mellon University. And therein lies the real problem. The hotel seems to be popular with students and college-age out-of-towners who come to see a game and party. As a result, the hotel gets loud late at night (that is, early in the morning as people return from the bars). The walls are very thin and my room had only a flimsy door that separated me from the room next door. As a result, I could hear EVERYTHING that was said or done in the next room.
My recommendation is that if you are on a business trip or need to get some sleep in order to work the next day, stay somewhere else. This is a party hotel for college students who tend to be loud and inconsiderate.