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| - It was our first outing to this newly renovated hotel and the Statehouse bar. We didn't dine there, although we intended to order some bar appetizers. Overall, the experience was just awkward.
- The bar table we chose had been wiped down with a sour rag, so it smelled awful. Awkward.
- We asked if we could sit in a different area. "Yes, but you can't have drinks out there." Awkward.
- We found a spot to sit, but had to flag down a bartender/server to take our order. Awkward.
- With a group of four, we were given just one bar menu. We asked for another menu but were told there was a shortage. Awkward.
- The drinks arrived and the server promptly left. We were considering ordering some food, but we weren't going to flag down help yet again. Awkward.
- All four of our drinks sat empty for about 10 minutes before anyone checked on us. Awkward.
- To accompany the second round of drinks, we asked for ice water which was delivered about 15 minutes after the drinks arrived. Awkward.
- We asked the front desk about validating our parking and was told, "No, you can just pay on the way out." Awkward.
Given the Edgewater's longstanding "meh" reputation in Madison, its stumbles out of the gate after the renovation and its apparent lackadaisical attitude toward service, training and effective management, it's going to be a tough road. There are so many better options.
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