Raja Foods had the best butter chicken and the best papri chaat in the whole world. That is what I claimed for the past three years. The staff attempted to give good customer service, it still lacked but my love for their butter chicken and papri chaat still dragged me back often. I brought friends who had stopped going because of the shady shisha bar environment, not fit for a family. Recently, they expanded to have a family side away from the smoke filled Shisha side. That is why last week I called and made reservations for 9 people. They confirmed said everything was set for 6 on April 20th. Today, I showed up with my party, only to find hand written sign in the door way saying "We are closing at 3 pm today, sorry for any inconvenience."
It was a very embarrassing experience in front of your guests, that the restaurant you raved about and were a loyal customer to ignored your reservation without even a phone call.
I give it 0 stars out of 5 on customer service. I will not be returning.