I love Starbucks and haven't found a place that has let me down in the years I've been going to one every single day until this store. I've now been here for the last three months and 1 out of 3 times they have messed up my order. I can definitely understand mistakes as I've worked in the food industry as well as customer service but this many times in not getting simple things right like "No Whip please" or "Dirty Chai" only to have whip cream or a regular chai tea can be frustrating especially when your morning coffee run is the perk and start of your day. What makes it worse is this seems to happen when they aren't busy and I mean no one in line!