We've been ordering from this place for the past five years. The food is the closest to Chinese takeout that I grew up with in NJ/NY. Those who have criticized the food probably grew up with the fake, bland, franchised "Chinese food" I've found out here on the west coast.
The woman who answers the phone can be a bit abrupt, but again, this is typical of authentic family-owned east coast Chinese restaurants. Authentic and family-owned are both rarities here in Arizona. At this point my husband and I find it kind of endearing.
I've picked up my order once when my best friend from NJ was here visiting and she came back out to the car and commented on how clean it was inside.
Anyhow, after five years, I wanted to give them our good review!