Mixed feelings here: Pros's - they had a guy come out right away, at 9pm on Memorial Day and said it would not cost extra for the Holiday. He was very nice and professional and worked fast to fix the problem. Con: my husband recognized the part that was replaced, and after some quick research we realized it was a $30 max part. They charged us $200?!!?!! For the part alone, plus the service call. Nothing I could do because it was done. I get the fact a business has overhead, but an over 6x mark up on a part is astronomical. I feel like I was WAY overcharged. I guess after reading the other 1 star reviews I'm lucky it was a $30 part. I would pass...