Went for Sunday brunch. Food was mediocre, but plentiful selection. Service was hit or miss as the waitresses rotate through the dining room, no ONE person responsible for your table.
What this restaurant needs is a manager who is focused on the operation of the restaurant and the customer's experience. Not on booking the next big catering event.
Some of the more minor items that distracted from our $30pp dining experience:
1. Trash in the parking lot from some wild drinking binge the night before. Glass everywhere. Every employee had to see that coming to work, right??
2. The carpet took the loafer right off of my foot. It was that sticky and smelly. This was while we were walking to our table! What manager would let the carpet in his dining room get to that state of disrepair and filth?
3. ONE chef making omelets and waffles. Only ONE. Really?
4. With the roving waitresses we HAD to ask for refills on our iced teas.
5. The prime rib was pot roast. Dark as the bottom of my shoe and not a drop of juice coming from the roast. Not one person got a slice the entire hour we were there.
6. The fish dish was excellent but the high heat of the warmer an completely dried the fish and the sauce in no time. There was no water or olive oil in the bottom of the pan to keep the fish moist while warm. Restaurant 101.
7. The large decanter of cranberry juice was leaking all over the table and onto the floor, but not one of the staff noticed it until it was pointed out to them.
8. The desserts were plentiful but out of a box.
9. While I like my bacon under done, the first pan of bacon was almost raw. They eventually took it away and brought a batch of properly cooked bacon the second time.
It's a great facility with great potential. I have a feeling that the catering side of the house is supporting the place with such little attention to detail in the restaurant. Based on the other comments here, I think that is an accurate assessment.