About: http://data.yelp.com/Review/id/9UGcyZH8uuZ7-MDk1FAF2Q

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About: http://data.yelp.com/Review/id/9UGcyZH8uuZ7-MDk1FAF2Q Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-01-27 00:00:00 (xsd:dateTime)
itemReviewed	McDonald's
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	Came to this location and placed an order. The cost on the screen changed when I got to the window to pay. I paid, and when I got home my order was incorrect. Two item I asked for were not in the bag. I called and spoke with a Zack. I told him the situation and instead of apologizing first thing he asked was do you have a receipt? Of course I do. I drove back to McDonalds, and before going in, I looked at my receipt. It wasn't that he forgot my two items, the order was incorrect completely. A random hamburger in place of the McDouble I asked for, and missing fries. I walked in to see another customer complaining about a incorrect order, so this must be their normal service.I told them the situation, and again instead of apologizing for me having to come back and be inconvenienced 20 minutes ( 10 minutes both ways to location) I had to pay. I worked at McDonalds when I was young, and when a customer is inconvenienced, we would give it to them as a courtesy for the mistake. But I was charged. No worries. I wasn't looking for a hand out, I was looking for great customer service that obviously doesn't exist at this location. I learned my lesson. If I ever want McDonalds I will need to go to another location.As a cashier who takes orders, they may need extra training since it is so difficult to match my order to what's coming up on the screen. Simple task, but seems like its just not simple to everyone. I went in on January 26th around 8-8:30 pm. I'm just eating now due to their mistake. Thank you McDonalds on Southern Highlands.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Amber

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