I've dined here about 6 times. In the past I had a stellar experience. Today the stars were behind the clouds.
11:30am on a Saturday. My partner and I wanted a nice weekend brunch.
She: Chilaquiles and an iced coffee drink. Moi: Chicken Tinga omelette, hold the onions. [note: onions are not listed on the menu as an ingredient, but my Spidey senses told me to specify just in case].
She: menu said sour cream on top... none present. These were NOT Chilaquiles, they were nachos... a bed of tortillas with items on top and popped in the salamander to melt the cheese.
Moi: ONIONS in the omelette! Nuff said. No coffee refills. I had to go up to the counter to get my java filled.
I asked for Paul the manager to come by. He pulled up a chair and pretended to care (sarcasm emoticon). He said he saw sour cream being placed on her dish (effectively calling her a liar). He said their Tinga's are made with onions (as if any child knows this to be true). He nodded and acted and asked what we wanted. I said "just to be heard".
All that being said, the food was yummy and the coffee very well done.
Enjoy if you go...