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  • Horrible. That about sums is up! Poor service, cold and under cooked food and a dishonest "manager"! I was there on Saturday night with my wife and some relatives that were in from out of town. We were seated timely, our waitress seemed nice, we ordered, got our appetizers and then it was all down hill from there. After finishing our apps, our waitress reappeared to say that they were all out of Ribeye steaks. Three of us had to re-order. Then we waited and waited and waited. A table or 8 that came in after us was getting served their dinners and we waited. The waitress told us our orders would be right up. this was at least 20 minutes after we finished our apps. Our waitress then tells us, they're plating yours right now and apologizes for the delay. The table of 8 finished their dinner and was paying their bill... we still were waiting. It's now been 45 minutes plus since we finished our apps and still no food. At just under an hour, the waitress arrives with 3 of our 5 plates and says she'll be right back with the rest of the food. At this point, I ask that she also bring back a manager. Before the manager arrives, my wife cuts into her "medium rare" filet to find it COLD in the middle and very RAW. My mother's chicken is cold and my strip steak is not exactly letting off steam! The manager takes back the filet and the chicken to have them re-cooked and the other entrees arrive. Another cold/luke warm steak it is. When the manager comes back he apologizes and says "I'll take half off the meal and throw in some coupons for free appetizers for our next visit to make up for this one." I tell him we appreciate that but he can keep the coupons as we won't be back. Our bill arrives to find that he has taken off only $30. Our total bill was over $100. I'm no math whiz but that's not half. We ask our waitress to explain and she says she doesn't know what he did but she'd go get the manager. He comes back and says....."Well, you made it clear that you weren't coming back to I didn't see the need to give you half off. I made it $30 less for you." REALLY!?!?!? No explanation beforehand and no real attempt to make it right at all. We paid $75 for one of the worst meals I've ever had out. If you're thinking of going here, DON'T. You can do way better at a number of locations in the area.
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