We stayed here the night of our wedding (5-30-09) and had an amazing experience... We were disappointed to come back for our 4-yr anniversary and be disappointed. Th fireplace and heated bathroom floor were turned off for the season (it was 6-3 but it was also 55 degrees that night)... The bed sheet came off the bed on all sides... There was only decaf coffee (and when we called thy brought us 2 packets -- 2 cups -- of caffeinated coffee. Gee thanks. We found the alarm clock under the bed the next morning, along with trash that housekeeping had apparently never cleaned... There was only one robe. It all added up to a solidly mediocre experience.