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  • Yelp is a great tool to get direct feedback from people before visiting a restaurant, auto shop, hair salon, financial institutions, ect. So when it came time for me to find a bank to inquire about a personal loan I initially went to my W.F., where I've banked for almost 20 years, and was immediately turned away. I was told by W.F. I cannot speak to any bankers regarding loans and that I first need to apply online. Even if I just had questions......Really???? So, after doing a little research on Yelp I came across CCCU. And boy did I hit a jackpot! As soon as I walked in someone asked how I could be helped and connected me with the right person. I initially spoke with Dawn because I was interested in getting a home equity line of credit. I've never done this before and I had a ton of questions. She was very patient and answered all of my questions. Once she helped me figure out what was my best option I then spoke to the branch manager Tina. She too was very patient answering all of my questions and walked me through the entire process. Keep in mind, at that time I was not yet a member of CCCU and it was well past their closing hour. There's no way you'll get this kind of service and attention at the "big box' banks. Regardless if you have just $50 or $500k in your account you'll be treated with the same amount of courtesy and respect here. Tina and her entire staff have been and continue to be a great help and I feel like I just made some new friends. I can go on and on about how great this bank is, but to experience this level of attention and detail you'll just need to go in and start asking questions. You'll be glad you did!
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