This review isn't about Lee's Liquors as much as it's about the store manager. I will never step foot back into this store again because the store manager has no social skills or managing skills. To say the least I'm pissed off.
The scenario: I called a week early to make sure I would have a specific keg available too me for my birthday. Before I could get the complete question out the store manager cut me off, "We don't do anything over the phone." At that point I already had that little voice going off in me saying, "this guy is a screw-up." Still, I drove in so that I could make sure I would have my keg for next week. The employee I dealt with was very nice but then the store manager came over and started micromanaging and told me that we have two kegs and that there would be no problem. I wanted to leave a deposit but he said we sell one a month and this would not be a problem. Again, the little voice in me was saying this guy is a complete screw-up. Did I listen? No, and when I went into get my keg they were out. So, the party was in a few hours and I had to settle for a beer I did not really care for.
Two things really bothered me, This guy could not apologize for screwing up. His ego was too big to admit that he handled the situation wrong. What really pissed me off is that this guy makes his employees feel inferior. His "I know everything attitude" and cutting his employees and patrons off shows he has no social skills or managing skills.
I wasn't going to post this but I hoping the store manager reads this because no one is going to tell him what his faults are. He won't be able to improve himself. In short, his ego is going to create lots of problems in his life. My problem has been eliminated because I will never go back in.
I do want to finish on a high note and that's I called another Lee's Liquor prior to this one and the manager was awesome. He helped me make sure that I would have had my keg available for my party. The reason I didn't go to that one on 215 and Flamingo because it was farther away.