I am disgusted by the service (or lack thereof) I experienced at this location the last THREE times I have been here. It is on my way to work, so it is a natural place to stop. NOT ANYMORE. I will be driving a few additional miles to avoid this location. My last visit was the last straw.
1. I called into this location to give them a heads up that I was bringing 20 kids in. I asked if it would be easier to order over the phone. I was just trying to help make things easier. The phone was passed around to four different people, and all of them sighed loudly and made sure I understood that I was being a huge inconvenience. A sweet girl, Trinity (I think), finally came on the phone and said we could get the drink orders going to make things easier. Thank you, Trinity.
2. When we arrived there was a very rude girl that wouldn't look me in the eye, and made sure I knew AGAIN that I was being a huge inconvenience. This girl's name was Carissa or Carrie (I think). She glared at us most of the time, loudly used the F word multiple timed concerning our order, and refused to fix the parts of the order that were messed up.
3. This sonic is getting run into the ground. The same employee has been rude to me on multiple occasions. I will not be returning. As a coach, I often take my team for after game treats. No more sonic for us.