Unfortunately this place has let me down for the last time. The last time I gave Herbal Nails a chance, they completely destroyed my nails. I specifically asked the man doing my nails to not file my length and he proceeded to cut them down to nubs that were extremely painful and sensitive. The entire manicure was sloppy and horrible looking and after I called to seek a refund the owner said no refunds but I could get 15% off on my following visit. WHY WOULD I WANT TO GO BACK?? I was throughly disappointed. I would never and will never recommend this place to anyone. It's a rip off, the quality is terrible and if there is a complaint they do absolutely nothing about it.