Checked in 6/6/17, my sister's husband reserved our room on line based on the recommendation from TripAdvisor... Wow, never again.
It's always a bad sign when the hotel has to buzz you in to access the lobby. The first room we were given smelled so bad, we had to return to the front desk (because the phone didn't work). To make matters worst, our room had dog poo in it, I noticed it immediately when my flip flops stepped on it.
When asked by the receptionist to describe the smell, my sister had no choice but to tell her "our room smells like A(s)(s) and feet)... They gave us another room and while the smell was better than the last, it was far cry from the almost 4 star rating given by TripAdvisor. I noticed on Yelp it's assigned a 2.5, which is too generous.
The staff was not very helpful either. The vending machine was not working (i.e. It accepted no change). Went back up to the front desk, the attendant never acknowledged me standing there... she waited for another attendant to approach and started saying "well you need to help her because I cannot leave the desk"... Unprofessional at best. I'm posting this because I hope the management of La Quinta will see this review and take the staff issues up with the associates who worked the night we checked it... The whole experience was pitiful and we have stayed in much nicer La Quinta's.
Run, don't walk from this facility...