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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-09-25 00:00:00 (xsd:dateTime)
itemReviewed	Arcadia Farms Cafe
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	SERVICE WAS HORRIBLE. A girlfriend of mine said she has been here before and the service was wonderful and the food was as well. So she decided to take me here for lunch for a great experience. I gave them more than 3 chances to rectify the situation but they did nothing besides give me a Bellini on the house which I could have paid for my own, no problem. First, I ordered a warm brie with caramelized apple appetizer that they served me cold. The waiter indeed took the cold brie and served us a fresh one. But while we were waiting for the warm brie the food runner brought our entrees out and we informed her we still haven't had a chance to enjoy our appetizer and we simply weren't ready for out entree. The food runner had the nerve to ask us " well what do you want me to do with the food then", in a very ugly and agitated tone. Then she had the nerve to tell us she will set them aside until we are ready to have them. My friend then tells her well they will be cold by the time we finish our appetite and the food runner agains says well what am I suppose to do and you just ordered salad any way so it doesn't matter if I sit it aside or not. I actually ordered a grilled shrimp salad so I should have had hot fresh grilled shrimp. Which you would think it is her job to figure out what she is gonna do and not ask us how to fix the situation. So my friend very respectfully tells her that she will just have to make us fresh plates unfortunately because our appetizer was not served properly. The food runner rolls her eyes and literally stomps off with the food. I was livid at this point so when my waiter came back to the table I explained to him what had happened and he seems appalled about the situation and said he would talk to her because she should have automatically taken the food back when we told her we were still waiting on out appetizer and that it was common sense we would have fresh dishes prepared. So after the brie came out fresh and I honestly loved it. Actually an amazing appetizer when served properly.The same food runner comes back with our entree and when it comes out it had no dressing at all on it. So instead of trying to come off like I am trying to complain about it I ask her does this dish come with dressing or is it meant to be a dry salad. I asked only because it could be possible they serve it dry MAYBE. So she looks at my salad and clearly see there isn't a drop of dressing on it and sighs and says would you like me to bring you some dressing to put on it. By this time I felt like getting up and walking out but I relaxed and again explained to the waiter what happened with the same food runner he observed my salad and clearly said oh definitely there isn't dressing on it. I then apologize to the waiter because I don't like to be that complaining type customer and he said all the right things and took the salad to go put dressing on it which is what the food runner should have did instead of bringing me dressing to dress my own salad but I explained to the waiter I didn't even want the salad anymore and to forget it. He insisted he would make me something special to compensate for the horrible service I was receiving so I attempted to give him a third try to fix the problem.He then brings me the dish which I didn't get to enjoy because I was so upset from everything that happened I ended up no eating it. So when the bill comes I realized he didn't only charge me for the special dish he made to compensate for the horrible service but he charged me for the shrimp salad I never touched. I was in complete shock and I was so over the whole experience I just gave me friend the money to pay the bill and I walked out. I will definitely NEVER be going there again and if they know whats good for them they should fire that food runner because I'm sure with her attitude I'm not the first customer she has ran off.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Carmella

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