Great customer service here! The cashier saw me eyeing the free brownie sample and offered it to me. The food isn't as salty as it used to be so that's a plus. I ordered the autumn squash soup and it's good but not amazing. The base tastes like the Campbell's grocery kind. I tried the new turkey/Apple/walnut bread sandwich, it's really dry, needs some form of mayonnaise. Would probably still come again to panera and keep trying different dishes.