I was really excited to eat Nando's but had not been to this location before. I was doing a cpr course around the corner at Delta hotel and decided to come here for lunch with my friend. So at 12:20 lunch time...no one greeted us at the door. We had to figure out to get our own menus and approached the counter to order. We did ask if it was halal and he said yes. He then asked for our table number and we said no one had greeted us or took us to a table. So he took our order and said we could have table 10. As we paid other customers went and sat at our table. He changed our table to table 12. We went and sat. Order was made at 12:25 as per the receipt. We waited and waited. I was getting upset waiting since I had to go back to my course for 1:15. I approached the counter at 12:50 and the guys said "2 more minutes" for our meal to be ready. Waited some more. I was really fired up by now. Other customers who came after us were getting there meals before us...Argh!! We only ordered a leg each and some fries! AND other customers were finally being greeted at the door and were being brought their utensils and sauces!! We had to get our own!!! Our food FINALLY CAME AT 1:00!!! WOW! I was so mad that I asked the girl who brought our food for takeout containers because we literally did not have enough time to eat it all. I also added that it took so long and I made sure she heard that! Not like she cared. I scarfed down some chicken and packed the rest and left. Delicious food but TERRIBLE TERRIBLE service!!