Just an update. I brought my sweet beast back to this vet clinic first thing this morning. They were hugely apologetic, refunded me for the tech bath not provided and examined and treated my pup for her injury. They did not charge me anything for the exam, treatment or 3 different medications she was prescribed. They acknowledged fault and took full responsibility. I'm happy they did that but I stand by my initial review. I will never go back there. It's all fine and dandy to say I'm sorry and provide the care they should have provided from the start, but my poor sweetie suffered incredibly for 36 hours because of their negligence and for that I cannot excuse them. By dog is family and I take her care very seriously. I expect my vet to do the same.