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| - We moved here in September of 2015 and broke broke our lease in May 2016. This review is a little late, but it is accurate.
The curb appeal of the community is normally good. It is very attractive to look at and the pools look great. The community has some great people living in and my wife and I loved the location and the layout of our loft apartment.
Unfortunately, the loft apartment was also the first mistake we made there. The problem is that they only have 1 air vent upstairs which means the loft (which is the master bedroom) is always a minimum of 20 degrees hotter than the main level in the summer. In Vegas this is a huge problem!! There is no fix for this.
The second problem is the maintenance team. They are all extremely nice, but incompetent. They replaced our dryer that did not work with one that did not even turn on, and then took two days to even bring us another used and beat up one.
When we moved in our apartment was not painted, it was dirty, there were holes in the wall, trash from previous resident, and even clothes left in our apartment. Dirt was literally everywhere.
Almost every time maintenance entered our apartment, they would leave nails and screws all over our carpet for our cat to eat and play with.
Lastly there was Paki (community manager) who is perhaps the most disrespectful and clueless person we have ever met. He routinely ignore emails and does not return phone calls. When problems occur, he has excuses that are non-nonsensical. We once asked him why leaves had not been blown away for over a month and his response was that he cancelled the monthly service to save money.
We are happy to have paid the lease break fee, however they also illegally and overcharge for carpet cleaning.
Overall a great place to live if you like living in a slum lords apartment.
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