Brindley's treated me so well after a couple of bad experiences at another music store. They were completely personal and answered all of my questions. As a parent, it's sometimes uncomfortable buying instruments for your children that you know very little about. these guys are great!
Their stor feels like a family business... I guess because it is. I just like knowing the people I deal with and Brindley's made me feel at home. They may not be able to compete on price with some of the huge stores, but I only payed about 10% more than the big guys and got treated like a friend instead of a number.
I will be back for sure.