This is an update to my previous review. We ultimately checked out and the management couldn't have been nicer about it. We just didn't want to stay in a room staring at cars with dingy furniture. The kids enjoyed the pool, the restaurants however and all the facilities just seem in major need of an overhaul.
Once again i will say, not even close to being a 5 star facility. So what do you do if you are coming to Scottsdale? Well, the Gainey is under construction and the room i visited seemed attractive but terribly small and sort of dark. we chose the Princess instead and it has a lot of bells and whistles, though ultimately our room is 4 star, not 5. There were issues with it immediately - a gas leak, no trundle bed delivered till 930 pm, broken lamp, broken phone, ripped curtains. Sigh. What is up with Scottsdale? The problem with the Princess is that it is FAR from everything. So, be prepared for long long drives to get to the zoo or the botanical garden etc. Sort of a pickle and I have no advice. I guess I wish we had a beetter room at the Phoenician adn then I would have eaten every single meal elsewhere. But not a great solution.