I love the uniburger, it's resemblance to both icons such as shake shack and in and out, and of course the secret uni sauce. However I was taken back when I asked for my bun grilled (a request that I've had in the past. I was told a firm no, and when I asked politely again for this simple request I was told 'that wasn't how the burger is suppose to be'. As a loyal customer I found this very disappointing, so much so that I've been compelled to write this review.