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  • Heard good things about this place from friends, but I was honestly underwhelmed after the hype. We were a large party, roughly a dozen people or so, which may have factored into some of the below experiences. We were initially served pretty promptly when we were all seated around 6:45. The food took a little while to come out, but it was a Saturday evening and they clearly timed the food to come out at about the same time for everyone. We got a few orders of sweet potato fries and nachos for the table; both were pretty standard in my opinion. I got a Swiss burger with normal fries; this is typically one of my favorite combinations of burgers - it's actually the only thing I'll eat at McDonald's. But my burger was dry, even a bit charred on the outside. The server didn't ask me how I wanted it done, so I didn't suppose that I could ask for my more typical medium-rare (this was well-done). I rarely eat Swiss burgers with any of the provided veggies, but those tomatoes were essentially to getting it down. It's not that it tasted bad, it was just really dry. Fries were fine. If I had paid $5.99 for this, that would be okay, but it was $15.99, which was way too much, even if the burger had been good. The amount of fries was generous, but potatoes are not expensive in the first place, and nothing about the burger was gourmet (e.g., brioche bun, truffle oil, etc.). Would also note that one of our party members got a pizza that was burned to the point that he could pick up the whole thing without having it bend even the slightest. The service also went way downhill after we initially ordered. The server came back maybe twice to see if we wanted more drinks (being mostly students, they could have made a lot more money if they kept coming back) and didn't do any refills of non-alcoholic beverages. Even when they cleared our plates, they didn't ask if we wanted anything else. Also to be noted was the fact that you could see all the scratches and cleaning rag marks on the tabletop reflecting in the light; not really the servers' fault so much as a design flaw. Could have been two stars, but I thought about everything else that I've given two stars and they're not this bad. They had a lot of TV's too, which was nice (though par for the course).
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